A recent resurgence of a deceptive text message scam has put all EE customers on high alert. The scam involves receiving a text prompting recipients to claim their supposed “EE reward points” before they expire. The message directs them to a fake EE website where they are tricked into providing personal information and potentially falling victim to financial theft. Reports indicate a growing number of incidents related to this scam in recent weeks.
Several EE users have shared their experiences on online forums to alert others about the scam. One user mentioned receiving a convincing text about rewards and unknowingly accessing a fake EE website, urging caution among recipients.
Another individual admitted to falling for the scam momentarily by clicking a link and entering personal information before realizing it was fraudulent and closing the site.
Reports from cybersecurity firm Phonely indicate a surge in scam messages posing as EE, sent from random numbers. Phonely advises mobile users to be wary of unexpected messages regarding rewards, prizes, or expiring benefits.
Bryn Thompson, Marketing Director at Phonely, emphasized the deceptive nature of these texts, cautioning users to avoid clicking on any links within such messages. Thompson advised contacting mobile providers directly if in doubt, using official contact information.
EE has officially stated that it does not operate a points or rewards program. The company has shared an example of the fraudulent message to assist customers in identifying potential scams.
EE’s recommendation to recipients is to disregard messages like these, avoid clicking on any embedded links, and refrain from sharing personal details.
The fraudulent text typically reads:
“The EE points program reminds you: Since you are a high-quality user of our company, we will give you some points as a gift. The points will expire in three working days. Please click on the link below to use your points to redeem prizes in time!”
EE reiterated that recipients should be cautious and avoid interacting with unknown links or sharing personal information in response to such messages.
In conclusion, it is advised that if you receive any messages regarding reward points from EE, exercise caution by refraining from clicking on any links or divulging personal information.
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